Have questions? You’ve come to the right place!

常见问题

Branch information, including lobby 和 drive-up hours, can be found on Contact Us.

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Managing My Money

  • Does my checking account provide overdraft protection options?

    是的. ACFCU can cover overdrafts in two different ways:

    1. Courtesy Pay3 – If you qualify, you are automatically opted in. You can opt out via the Courtesy Pay Widget in the Mobile App1 和 Online Banking.
    2. Overdraft Transfer – Such as a link to another account.

    Courtesy Pay covers the following types of transactions:4

    1. Checks, ACH 和 other transactions made using a checking account
    2. Automatic bill payments
    3. Recurring transactions set up using your 借记 card
    4. 自动取款机 transactions
    5. Everyday 借记 card transactions
    6. Point of Sale (POS) transactions

    We also offer a $30 grace allowance. That means no fees for 借记 card transactions if your overdrawn balance is less than $30.2

    Opt in or opt out of Courtesy Pay at any time 和 as often as you’d like:

    1. Log in to the Mobile App or Online Banking
    2. 点击 More
    3. 点击 Courtesy Pay

    Create peace of mind with Courtesy Pay, even if you think you’ll never overdraw your account. Whether you overestimated your account balance or swiped your 借记 card before you reviewed the total, we offer coverage to protect your account.

  • How do I set up automatic deposits or withdrawal for my ACFCU account with an outside party?

    If you have electronic payments, withdrawals or deposits being made to your account from a merchant or other financial institution (like payroll deposits or utility bill payments), notify that merchant or institution of your account number 和 ACFCU’s ABA routing number: 256078404.

  • How do I manage automatic deposits or withdrawals from my ACFCU account?

    You can transfer between your ACFCU account 和 external accounts for free (subject to a fee for insufficient funds) by following these easy steps:

    1. You’ll need:

    • The routing number of the other financial institution
    • Your account type 和 number
    • Access to your ACFCU online 和/or mobile banking

     

    2. Follow the instructions on our step-by-step ACH Origination Setup 指南.

    • Same-day transfers before 2 p.m. (EST) on valid business days, otherwise it will appear on the next business day
    • Each transfer to or from your savings account will count toward monthly transaction limits
    • Cancel pending transfers under the Scheduled Transfers feature
  • Do you offer wire transfers?

    是的, to wire money to your ACFCU account, simply provide the other institution with these instructions:

    Incoming Wires

    • Wire to: Arlington Community Federal Credit Union, ABA# 256078404
    • Credit to: Your name 和 your 13-digit account number (found on the bottom of your checks or via online banking)

     

    Outgoing Wires

    • Can be requested online, in person, 和 via fax or email
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Agreements, Fees 和 Penalties

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My Account Details & Statements

  • How can I update 和 verify my contact information?

    It’s easy 和 quick to update 和 verify your info. Follow these simple instructions for Online Banking (desktop) or Mobile App (iOS or Android).

    Mobile App (iOS)
    1. Log in to the Mobile App
    2. Go to More
    3. Go to Others
    4. Go to Settings
    5. Go to Contact
    6. Add or update your 电话 numbers, email address 和 preferences
    7. Confirm your 电话 number by answering the security questions or entering a code from your email

    Mobile App (Android)
    1. Log in to the Mobile App
    2. Go to the hamburger menu (three lines in the top left)
    3. Go to Settings
    4. Go to Contact
    5. Add or update your 电话 numbers, email address 和 preferences
    6. Confirm your 电话 number by answering the security questions or entering a code from your email

    Online Banking
    1. Log in to Online Banking
    2. Go to Settings (top right)
    3. Go to Contact
    4. Add or update your 电话 numbers, email address 和 preferences
    5. Confirm your 电话 number by answering the security questions or entering a code from your email

  • How can I update my email or street address?
  • When will I get my statement?

    You will receive monthly statements if you have an active checking account or loan. Otherwise, you will receive quarterly statements. The statement cycle runs from the first day of the month to the last day of the month. If you’re enrolled in e-statements, you’ll receive an email when your e-statement is available. 

  • How do I access e-statements?

    You can access your e-statements by clicking on the edoc widget in online banking.

  • How many months of e-statements will t在这里 be in my e-statement library?

    Once you enroll in e-statements, your e-statement library will store the last 24 months’ worth of e-statements.

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Checking Account Rewards, 工具 & Conveniences

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Mortgages 和 Home Equity

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Business Credit Cards

电话

Manage your money anytime, anyw在这里 with our mobile app.

5 star rating
5 star rating

Why Choose Arlington

As a full-service 信贷 union, we’re a cooperative of members like you who know that by coming together, we can all benefit in our financial journey.

Financial Empowerment

We’re 在这里 to help our members—和 neighbors—meet their financial goals 和 live their best lives.

Rewarding Experience

We think t在这里’s nothing more rewarding than serving our members—和 believe one good turn deserves another.

Utmost Integrity

We not only meet your financial needs, we commit to being a good neighbor 和 serving with integrity.

The Fine Print

1Data rates may apply.

2This only applies to 借记 card transactions. ACH transactions do not have the $30 grace before a fee is charged.

3A $30 fee is charged for each occurrence.

4自动取款机 transactions, Everyday 借记 card transactions, 和 Point of Sale (POS) transactions require separate opt-in.

*If loan is paid off within 36 months of opening, the cash back or closing costs may be added to the pay off amount.